Recently, The Telegraph’s travel writer Rob Crossan published an article listing Chester Railway Station among the worst in the UK. At Chester Taxi Services, we’ve welcomed thousands of passengers at this historic station since 2007. While Mr. Crossan’s critique highlights some perceived flaws, we believe Chester Railway Station offers far more than it’s given credit for.
“Featureless Mid-Victorian, Flat Station Frontage”? Far From It, Rob

Rich History
Chester Railway Station officially opened in 1848, is a testament to the grandeur of 19th-century railway architecture. Designed by the renowned architect Francis Thompson and constructed by Thomas Brassey, the station boasts a stunning Italianate-style facade made of Staffordshire blue brick and Storeton sandstone. This Grade II* listed building is one of the architectural gems of Chester, reflecting the city’s rich heritage.
Convenience and Accessibility
One of Mr Crossan’s criticisms is the station’s distance from Chester’s historic centre. While it’s true that the station is about a mile or 1760 yards from the heart of the city, that is about 2,000 steps, which is 8,000 short of the recommended daily steps for adults. Alternatively, a quick taxi ride from our reliable Chester Taxi Services can get you to the city centre in minutes.
Welcoming
Chester Railway Station may not have the grandeur of London’s St Pancras, but it offers a warm, welcoming environment. Our station staff are known for their friendliness and willingness to assist travellers, making the experience pleasant and hassle-free. The station has modern amenities, including clean waiting areas, food outlets, and accessible platforms, ensuring a comfortable journey for all passengers.
Continuous Improvements
Significant investments have been made to enhance the station’s facilities and infrastructure. The Chester Renaissance Project, initiated in 2005, restored the station’s facade, roof, and platforms. Improved local traffic management and architectural lighting have further enhanced the station’s appeal. The addition of a new concourse in 2008 and the ongoing maintenance work ensure that Chester Railway Station continues to serve its passengers efficiently.
A Vital Hub
Chester Railway Station is not just a transit point but a gateway to numerous destinations. With frequent services to London, Liverpool, Manchester, and North Wales, the station connects Chester to major cities and scenic locales. The redoubling of the Wrexham to Chester line has increased the line speeds and service reliability, enhancing travel convenience.
Local Perspective
As a local business deeply integrated with Chester Railway Station’s daily operations, Chester Taxi Services has a unique insight into the station’s role in the community. Over the past 17 years, we have transported countless passengers, and their feedback has consistently highlighted the station’s functionality and charm. Complaints have seldom been about the station’s architecture or layout but rather about typical travel delays beyond the station’s control.
Virtual Tour of Chester Station
While Rob Crossan’s article might paint a less-than-flattering picture of Chester Railway Station, the reality is that this station is a vital, historic, and functional part of our city. Its rich history, continuous improvements, and seamless connectivity make it a crucial hub for both locals and visitors. We invite travellers to experience the station first hand and appreciate the blend of historic charm and modern convenience it offers.
We at Chester Taxi Services are proud of our station and our city. We encourage everyone to look beyond superficial criticisms and discover the true essence of Chester Railway Station, a place steeped in history, bustling with life, and always ready to welcome you warmly.
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